Select a tab below to view progress for each Strategic Plan goal. Updated April 2025.
| Objective 1A | Optimize our organizational structure | 100% |
| Objective 1B: | Better engage our employees | 100% |
| Objective 1C: | Foster a culture of transparency, and strong communications, where information is shared and voices are heard | 88% |
| Objective 1D: | Create a formal employee training and development program | 80% |
| Objective 1E: | Hire and retain diverse, qualified, and competent employees | 100% |
| Objective 2A | Increase customer and passenger satisfaction; improve customer experience. | 78% |
| Objective 2B | Increase air service offerings and expand direct flight destinations | 80% |
| Objective 2C: | Identify and capitalize on economic development opportunities | 78% |
| Objective 3A | (Diversity): Assess the Diversity of the Authority | 92% |
| Objective 3B: | (Equity): Ensure applicants and employees are treated fairly and given equal opportunities | 88% |
| Objective 3C: | (Inclusion): Create an Inclusive Work Culture | 100% |
| Objective 3D: | Enhance Small Business Participation | 96% |
| Objective 3E: | Improve physical and mental accessibility into and throughout our facilities | 85% |
| Objective 4A | Enhance the Passenger Experience | 89% |
| Objective 4B: | Expand and Diversify Revenue Sources | 32% |
| Objective 4C: | Increase our infrastructure reliability, sustainability, and resiliency; decrease our environmental footprint | 67% |