The Norfolk International Airport Badging Office issues access badges to individuals who have a verified operational need to work unescorted at the airport. Badges are issued in accordance with Transportation Security Administration (TSA) requirements and Airport Authority Rules and Regulations to ensure safe and secure airport operations. Airport access badges do not authorize access for personal or non-business use or allow bypassing TSA security screening for commercial flights.
Location:
- Badging Office is in the basement of ORF’s Departures Building
- Office Hours: Monday-Friday 8:30 a.m. – 4 p.m.
- Building Address: 2200 Norview Avenue, Norfolk, VA 23518
- Phone: 757-857-3448
- Email: SIDA@norfolkairport.com
Directions:
- Park in any public parking lot.
- Enter the Departures Terminal.
- Follow signs to the Administrative Offices located in the northeast corner of the Main Lobby.
- Go through the double doors.
- The elevator will be on the right, across from Starbucks in the Main Lobby
- Once on the basement level, follow posted signs to the Badging Office.
- Press the phone buzzer on the wall for assistance.
Hours of Operations: (Appointments Required through Company Representative or Authorized Signer)
- Fingerprinting Hours: Monday-Friday, 8:30 a.m. – 3:00 p.m.
- Badge Testing: Monday-Friday, 8:30 a.m. – 2:30 p.m.
- Movement/Nonmovement Testing: Monday-Friday, 8:30 a.m. – 1:30 p.m.
2026 Holiday Schedule
The badging office is closed on the following holidays:
- New Year’s Day
- Martin Luther King, Jr. Day
- Presidents Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Eve
- Christmas Day
Badging Fees
- New Badge – $80
- Badge Renewal – $60
- General Aviation – $55
- General Aviation Renewal – $30
- Badge Change Fee – $30
- 1st Lost Badge – $50
- 2nd Lost Badge – $100
- 3rd Lost Badge – $200
New Company Procedure:
New companies applying for badges will need to complete the following documents that can be obtained at the Authorized Signatories Forms link.
1 – New company letter
2 – Designated signatory form
3 – Absorb LMS new user request form
Once all forms are completed, submit them to the Airport Security Coordinator (ASC) for approval by emailing them to sida@norfolkairport.com
- Subcontractors to companies that are already established at the Airport must work through their sponsoring company by emailing the ASC to request badging. The sponsor company would serve as the Authorized Signatory and responsible for all badged employees of its subcontractor(s).
4 – A Certificate of Insurance (COI) is required for all on-airfield work. Please review this form and ensure necessary paperwork is submitted to the Badging Office before any work starts.
5 – Each company is required to have an Authorized Signatory, unless they are a subcontractor that will fall under an already established Badging sponsor company.
The Authorized Signatory will receive an email from Shannon Day at sday@norfolkairport.com with a link to the Online Authorized Signatory Training. Once this is completed, please email the certificate to sida@norfolkairport.com.
Once all requirements for a company application have been completed and approved by the ASC, the next step is to schedule an appointment with the Badging office. This can be scheduled with the ORF Appointment Scheduler
US Customs Federal Inspection Station Access
If you require unescorted access to the Federal Inspection Station (FIS) with US Customs based off operational need please follow the process:
TYPE and Submit: Form 3078, (LINK OF FORM HERE) and appropriate identification document(s) to the CBP email address: norpax@cbp.dhs.gov.
Complete the attached CBP application- this form must be filled out completely with a copy of identification document(s) necessary to establish citizenship or valid Immigration status with the proper work authorization.
Examples of acceptable documentation demonstrating proof of U.S. citizenship are a valid U.S. passport, enhanced driver’s license, birth certificate, or naturalization certificate.
- Regular drivers’ licenses are not acceptable.
- Page 1- please fill out the specific duties section with a brief overview of need- this could simply be, “to provide wheelchair services to the FIS” or “to provide baggage service”.
- Page 2- please check “CBP Security Area Identification”
- Page 3- must list all criminal convictions since age 16, excluding traffic convictions
- Please sign pages 3 & 5
- Be sure to attach a valid identification document
The Norfolk Badging Office does not issue US Custom Seals; please go to the US Customs Station.